Contact
We work across the United States.
VIO CHIMNEY takes chimney service requests in all fifty states. We take requests nationwide and match them to a local pro in the area. Coverage depends on which independent companies serve your ZIP.
By phone
(513) 655-6702Fastest route to a scheduled visit. Say how urgent it is — an active leak or a chimney you suspect after a fire moves ahead of a routine sweep.
By email
legal@viochimney.comComplaints, corrections and anything legal. Put “Complaint” in the subject line and include the company involved — it goes on their record.
Where we are
No branch address, and why
Work is performed by an independent local pro, not by VIO CHIMNEY. We are a national brand and referral platform, not a chain of depots — so there is no showroom to visit and no local counter to walk into. Plenty of national brands publish a head-office address anyway to look established. We would rather tell you the truth: the address that matters to you is the one the independent company gives you on its written estimate, and you should ask for it.
Two markets are the exception, and only in the sense that there is a named primary provider behind the number with published ZIP coverage: Cleveland, Ohio and Nashville, Tennessee. Everywhere else we match against the network.
The full picture is at how it works, and in legal terms in the Lead & Referral Disclosure.