Next-day appointments
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The short answer
Get the mortar wrong and the repair does more damage than leaving it alone.
Chimney tuckpointing is cutting failed mortar out of the joints and packing new mortar in. The labour is straightforward. The decision that matters is the mix: pre-war brick is soft and was laid in lime mortar, which is meant to be the sacrificial part of the wall. Point it in modern Portland cement and the joints end up harder than the brick, so the next freeze breaks the brick face instead of the mortar. That is why a cheap repointing job on an old chimney often looks worse in three years than it did before.
Joints cut out and repacked

Raked back to sound mortar — roughly twice the joint's width — before anything new goes in. Skim over the old and it fails in a season.
Fall Special
Call or book today and we'll do our best to get a pro to you tomorrow.
Anything that needs attention is shown to you and explained in plain words.
If something needs fixing, you get the price in writing first. Saying no costs nothing.
Do you have this problem?

The standard field test. Joints that give way under light pressure are no longer holding the stack together. Caught early this is a day's work; left alone it becomes a rebuild.

Spalling means water got into the brick and froze. The face flakes away and the brick behind it is soft. Repointing around spalled brick without replacing it just hides the problem.

Recessed joints are one thing; a gap that runs through is another. At that point the wall is taking water directly and the freeze-thaw cycle has a straight route in.

Efflorescence — salts carried out of the masonry by water moving through it. It is harmless in itself and it is a reliable sign that water is getting in somewhere above.

The top courses take the worst weather and the least support. A brick that moves is past pointing and needs resetting before the course above it follows.

The joints shedding themselves. Sand at the base of the stack after rain is mortar that is no longer where it should be.
How we work
The same four steps every time, whatever the repair turns out to be.

A look at the crown, cap, flashing and exterior masonry, then the flue, damper and firebox — with a camera where the job calls for a level 2 scan. Whatever needs work gets shown to you, not just described.

Scope, price and what is not included, in writing. Nothing starts until you approve it, and an emergency is not a reason to skip this step.

Matched materials and the manufacturer's spec, not whatever is on the van. Drop cloths down, and the room left as it was found.

A second scan after the work, and written findings you can keep, hand to an inspector, or send to an insurer.
What it covers
Not every job on this list is equally urgent, so they are ordered that way. A cracked liner stops you using the fireplace tonight; waterproofing can wait for a dry week.
The job — most urgent first
What it involves
On site
Spalled or split bricks cut out and replaced with a salvaged match. New brick beside old brick is visible for years, so matching is part of the job rather than a nicety.
On site: 1–2 days
Soft historic brick pointed in a lime mix that stays softer than the masonry around it. Slower to cure and more expensive, and it is the difference between a repair that lasts and one that accelerates the damage.
On site: 1–2 days
Joints raked out to sound mortar — roughly twice their width deep — and repointed in a matched mix. The exposed section above the roof is where nearly all of this work is needed.
On site: 1–2 days
The joints immediately under the crown take the most water of any part of the stack. They usually fail first and they are usually skipped.
On site: About a day
A breathable siloxane sealant once the mortar has cured, so masonry can still dry outward while shedding rain. Never applied over failed joints, because that seals the water in.
On site: Half a day
Times are for the work itself, not for scheduling. Masonry needs roughly 40°F to cure properly, which is what limits this work in a northern winter rather than whether a crew is free.

Founded by Ryan Carter in 2019. Every page you read here is reviewed by Ethan Miller, our chimney specialist. A written estimate before any work, and the findings in writing whether or not anything needs doing.
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